Safety and trust are an important part of the quality of life of individuals moving to a nursing home. That the individual feels warmth, relief and safety is based on staff knowledge of how „home away from home“ is created.
Hrafnistu's staff works to ensure that the experience of residents and relatives is as follows:
- Hrafnista is my home. Here I feel warm and safe because there is always someone there for me.
- Here I am listened to and shown respect, care and understanding.
- We are honest and respect each other's opinions.
- We work with each individual's strengths, show initiative and are active participants in life.
- Trust is earned through good cooperation, reliability and courage.